Plan Overview
Key details about this plan
Data: 5GB/20GB/30GB High Speed Data
Speed: 4G Lte
Calls & Texts: No calls and SMS included
Phone Number: No
Coverage: South Korea
Compatibility: Unlocked eSIM compatible devices
Hotspot/Tethering: Yes
Network: SK Telecom Network
Recharges: No
ID Requirement: None
Delivery: Via email (please allow up to 24 hours)
Validity: Starts on first network connection
When to install: Anytime before your intended travel date
Activation: Scan QR code from email
What else is included
Calls to Australia not included. We recommend you using apps like WhatsApp, Skype
7/15/30 days service options from activation date
For more data plan options, please contact our customer service
Frequently Asked Questions
Everything you need to know
If you bought your device outright, it's most likely unlocked!
If you're unsure, the best way to find out is to call your Aussie network provider and ask! They'll be able to unlock it for you too. This might incur a fee! 🤔
South Korea
Troubleshooting
Quick fixes for common issues
Source : G-Starlink
My data isn't working...-
Check that you have Data Roaming & Mobile Data turned on in your Settings.
Make sure that you have changed your APN settings to match the following:
Name: internet
APN: internet
User name: [leave this section blank]
Password: [leave this section blank]
For Android devices
Name: internet
APN: internet
Proxy: [leave this section blank]
Port: [leave this section blank]
User name: [leave this section blank]
Password: [leave this section blank]
MCC: 234
MNC: 10
Authentication type: PAP
APN Protocal: IPV4
APN Roaming Protocal: IPV4-
Restart your phone
If you've been using your eSIM but suddenly your data has stopped workingSometimes the SIM can stop working. When this happens:
Turn on Airplane Mode for 1 minute
Turn off Airplane Mode - this should reboot the connection!
If your phone says it's connected to LTE or 4G but the data isn't working, try to manually turn off LTE/4G to connect to 4G/3G.
It might look different depending on your device! If these instructions don't match exactly, explore your settings until you find Network Mode
I've tried everything and it's still not workingThese guides are based on our most frequently asked questions. If you can't find what you're looking for, feel free to reach out to us and we'll try our best to provide assistance. You can reach us at hello@globalstarlink.com.au📩
Before contacting us, please have the following information ready:
Which eSIM have you bought?
Where are you located?
When did you activate and what happened when you activated it?
What troubleshooting steps have you tried?
Please send through a screenshot of your Mobile Network settings and your APN settings with the WiFi turned off and your mobile data turned on so we can see what's going on.
Any other details that might help us, help you!
Money Back GuaranteeWe try our hardest to make sure each and every single one of our customers are set up with reliable SIM cards but there are certain manufacturing and network errors that are simply out of our control. This is why we have implemented our money-back guarantee - to protect you against faulty SIMs and poor experiences.
In order to claim your Money-Back Guarantee, you’ll first need to make sure you have worked your way through this guide & followed all of the suggested troubleshooting & steps. If you still can’t get things sorted, you can email us at hello@globalstarlink.com.au and we’ll try and work our magic. If even we can’t set things right, we’re more than happy to offer you a full refund!
