Plan Overview
Key details about this plan
Data: 50GB/75GB Data in UK
Roaming Data：12GB Data in Europe
Speed: 5G/4G Lte
Calls & Texts: Unlimited* Calls and SMS within UK & EU; Outside of the UK and EU network coverage countries, you can make calls back to the UK
Phone Number: UK phone number
Coverage: 71 countries
Compatibility: Unlocked SIM compatible devices
Hotspot/Tethering: Yes (within the UK and EU only)
Network: Three Network
Recharges: Yes
ID Requirement: None
Delivery: Australia Post
Validity: 30 Days
When to install: Upon arrival at your destination
Activation: Self-activation
What else is included
Genuine Three UK SIM card and Plan
Network covers 99% of the UK outdoor population
Free Roaming to 71 countries
Can receive calls from Australia. Calls to Australia not included. We recommend you using a web-based app like WhatsApp.
Hotspot/tethering allowed (within the UK and EU only)
30 days service from activation date
5G ready
Roaming Countries
EU countries (Calls & Data): Aland Islands, Austria, Azores, Balearic Islands, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Ireland, Isle of Man, Italy, Jersey, Latvia, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, the Netherlands, Poland, Portugal, Réunion, Romania, Saint Barthélemy, Saint Martin, San Marino, Slovakia, Slovenia, Spain, Sweden.
Outside EU (Data Only, except UK): UK, Iceland, Liechtenstein, Norway, Switzerland, Vatican, Australia, Brazil, Chile, Colombia, Costa Rica, El Salvador, Guatemala, Hong Kong, Indonesia, Israel, Macau, New Zealand, Nicaragua, Panama, Peru, Puerto Rico, Singapore, Sri Lanka, Uruguay, The US Virgin Islands, The USA, Vietnam.
📲 Buy Now
Frequently Asked Questions
Everything you need to know
📱 Plug and Play
Only insert your SIM card in your device once you have arrived in Europe or your Roam destination to avoid activating your service before the start of your trip. Your 30-day service will commence as soon as you insert the SIM card into your device.
When you insert it in your phone, and you’ll receive a text message telling you your SIM is ready to use. The best thing to do is to register on the Three app, so you can keep an eye on your usage and your spend. The SIM is automatically activated as soon as you make a call, send a text, or use your data.
Your number will be sent to you via text once your SIM has been activated. Unfortunately, there is not way for us to provide your number beforehand.
This is a UK mobile number, so in order to call it, the country code (+44) will need to be added.
For example : Your 3UK number will look something like this - 07123456789 (yes, it will be 11 digits!) For people to reach you on this number, they will need to drop the first zero and dial +447123456789
Please note that your number will stay the same (with the same country code prefix!) regardless of which country you are in
Very! You can get going in 3 easy steps:
1. Order your SIM. You can either choose your Data Pack now, or choose later once you’ve ordered your SIM.
2. Download the Three app on the Apple App Store or Google Play Store.
3. Add your Data Pack on the app. Or top up your credit on the app, in your account, or from your browser.
To keep your Pay As You Go number active, you must use it for at least one chargeable activity - like making use of existing top-up credit or Data Pack allowance, adding top-up credit, buying a new Data Pack, or making telephone call, sending a text, or using the internet on Three’s mobile network - every 180 days.
A Data Pack lets you exchange your credit for a set amount of data with unlimited minutes and texts. If you use a lot of data, they’re better value than our standard Pay As You Go rates. Data Packs last 1 calendar month and you can change them each month to suit you.
You’ll still get unlimited minutes and texts for the rest of the month, but you’ll be charged our standard rate for any data you use. This will be taken from your existing credit. As you can only buy 1 Data Pack at a time, you'll need to wait for it to expire before you can get a new one.
No. With a Pay As You Go SIM card on Three, there’s no contract. Data Packs only last a month and there’s no commitment to buy another one. You can go back to using your credit like normal, or buy another Data Pack for the next month. You can even set up auto-renew so you’re always topped up.
Use the Three app to buy a Data Add-on, or use your credit for data at our standard rate.
When you set up auto-renew on a Data Pack, you'll get additional bonus data, on us, each month when you auto-renew, which means you can get extra data when you auto-renew on the Three app.
How do I get auto-renew bonus data?You can activate auto-renew on Three UK app or My3 when you buy a Data Pack. If you already auto-renew and want to get this promotion, it’s easy. First, turn off auto-renew and wait for your Data Pack to expire. Then select a promotional Data Pack and reactivate auto-renew.
What's a Pay As You Go Data SIM?If you need a Pay As You Go SIM for a mobile device that only uses the internet – i.e. it doesn’t make calls or send texts – like a tablet or a Mobile Broadband hub, then you wouldn’t use a Pay As You Go phone SIM like the ones shown above, you’d need a Pay As You Go Data Only SIM. Take a look at our range of Pay As You Go Data SIM deals.
How does a Pay As You Go SIM work?Pay As You Go SIMs give you freedom and flexibility, as you only pay for what you use – you’re not tied into a monthly phone contract. Pay As You Go phones and SIM users have recently used Data Packs, which give you a fixed amount of data for a fixed price for a month, which you can renew each month. But this isn’t the same as a contract, as you can opt-in and opt-out of your Data Pack each month. Traditional Pay As You Go users use credit, where you add money to your Pay As You Go account, which gets used up as you make calls, send texts, and use data. You can then top up as you go along.
Yes, if you don’t use your Pay As You Go SIM for 18 months, then it will expire. Make sure you make a call, send a text, or use your data within this time to keep your SIM active.
Yes! As long as you’ve activated your Pay As You Go SIM in the UK before you head abroad, you can use your UK allowance in any of our Go Roam destinations at no extra cost. Activate your SIM by making a call, sending a text, or using your data in the UK before you travel.
There are lots of ways to top up your Pay As You Go SIM. You’ll get the best value by adding a Data Pack and setting up auto-renew. You can do this on the Three app. You can also use the Three app to add traditional credit that you can use as you go along. Alternatively, you can top up online, or you can buy a voucher from a participating retailer, or you can top up by phone: dial 444 free from your Three phone, or +447782 333 444 if you're using another phone.
Unfortunately, this SIM doesn't come with calls/texts to USA or Australian numbers!
We highly recommend using data applications like FaceTime, WhatsApp, Facebook Messenger, iMessages, Viber or Skype to make calls and texts in stead. This will use the 10GB of data you have allocated to you.
Here's a neat little article about ways to call home!Can I receive calls from Australia or the USA?
Yep - you can receive calls from Australia and USA to your new 3UK number. It won't cost anything to receive them but the person calling may be charged by their network provider for calls to the UK/EU.
Where does this SIM work?
Below is a list of which countries the SIM works in:
Calls/texts and hotspotting is only available in all countries listed (max speeds are indicated next to the country)
Aland Islands (3G)
Denmark (4G)
Iceland (4G)
Malta (4G)
Slovakia (4G)
Austria (4G)
England (5G)
Ireland (5G)
Martinique (4G)
Slovenia (4G)
Azores (4G)
Estonia (4G)
Isle of Man (4G)
Netherlands (4G)
Spain (4G)
Balearic Islands (4G)
Finland (4G)
Italy (4G)
Northern Ireland (4G)
Sweden (4G)
Belgium (4G)
France (4G)
Jersey (4G)
Norway (4G)
Switzerland (4G)
Bulgaria (4G)
Germany (4G)
Latvia (4G)
Poland (4G)
Vatican City (4G)
Canary Islands (4G)
Gibraltar (3G)
Liechtenstein (4G)
Portugal (4G)
Wales (4G)
Croatia (4G)
Greece (4G)
Lithuania (4G)
Romania (4G)
Cyprus (4G)
Guernsey (4G)
Luxembourg (4G)
San Marino (4G)
Czech Republic (4G)
Hungary (4G)
Luxembourg (4G)
Scotland (4G)
Other countries:
Australia
Brazil
Hong Kong
Chile
Indonesia
Colombia
Israel
Costa Rica
Macau
El Salvador
Madeira
French West Indies
New Zealand
French Guiana
Reunion
Guadeloupe
Saint Barthelemy
Guatemala
Saint Martin
Nicaragua
Singapore
Panama
Sri Lanka
Peru
United States
Puerto Rico
US Virgin Islands
Uruguay
Vietnam
Troubleshooting
Quick fixes for common issues
- Please attach a screenshot of your mobile network settings, your APN settings with the WiFi turned off and your mobile data turned on, and a screen shot of your data balance.
**We will need all of the above information in order to help get you up and running as quickly as possible!Traveling to a new destination can be both exciting and challenging, especially when you rely on a Travel SIM card to stay connected. There may be times when you insert your Travel SIM into your phone, enable Data Roaming, and find that your phone still shows no signal. Here’s a step-by-step guide to help you troubleshoot this issue and get your connection up and running.
Step 1: Change Your Location
Upon arrival at your destination, if your phone shows no signal after inserting your Travel SIM and enabling Data Roaming, the first thing to try is changing your location. Airports can sometimes have poor signal reception due to their structure and the presence of interference.
Action: Move to a different part of the airport or step outside to see if the signal improves.
Step 2: Leave the Airport
If changing your location within the airport doesn't help, the next step is to leave the airport premises. Sometimes the signal strength can improve significantly once you're outside.
Action: Once you’ve left the airport, check your phone again to see if the signal appears.
Step 3: Toggle Airplane Mode
If there is still no signal after leaving the airport, toggling Airplane Mode on and off can sometimes reset your phone’s network settings and help establish a connection.
Action:
Enable Airplane Mode on your phone.
Wait for about 10-15 seconds.
Disable Airplane Mode.
This action forces your phone to search for available networks again, which can often resolve signal issues.
Step 4: Check for Package Activation Issues
If you have followed the steps above and still have no signal, it may indicate that there is an issue with the activation of your SIM card package.
Action: Contact our customer support team for assistance. There could be a problem with the activation process of your Travel SIM package, and we may need to replace your SIM card.
Additional Check: Verify Your Number and Plan Details
If your phone does have a signal, it's important to check the details of your Travel SIM package. Upon successful connection, you should receive an SMS with your new phone number and the details of your plan.
Action:
Open your SMS inbox.
Look for a message from your Travel SIM provider.
Verify the phone number and the details of the plan you purchased.
This message will confirm that your SIM card is active and will provide you with essential information about your number and data plan.
Conclusion
Travel SIM cards are designed to make your travel experience smoother by keeping you connected. However, technical issues can sometimes occur. By following the steps above, you can troubleshoot common signal problems and get back online quickly. If these steps do not resolve the issue, our customer support team is ready to help you get a replacement SIM card or further assistance.
Stay connected and enjoy your travels!
