Canada Prepaid Travel SIM Card - AT&T

How to Activate this SIM Card? 

• We ship all SIM cards inactive with activation instructions.
• Once your order has arrived, scan the QR code provided in the instructions to submit your ICCID and your arrival date.
• After you have landed insert the SIM card into your device.
• Check your Mobile Settings to make sure that your AT&T SIM card has been selected for your Default Voice Line and Mobile Data.
• Please note steps may vary for difference devices.

Things to know

• To check if your device is compatible with AT&T, please use AT&T’s official compatibility tool here. You can also refer to AT&T’s list of supported devices as a general guide. Please note that this list does not guarantee your specific model will be compatible—it should be used as a reference only.
• This SIM card does NOT work on iPads, Tablets, or any other data-only devices (it is NOT a Data SIM card).
• Please ensure you submit the activation request at least 3 days prior to your arrival date (in local time), to give us enough time to complete the activation request prior to your arrival.
• Any changes to the activation date, will need requested at least 3 days prior to your original arrival date, so we can change the commencement date of your service.
• Please activate your SIM card within 6 months of purchase.
• Please note that your AT&T Travel SIM will be activated at 8am Pacific Standard Time (PST) on your arrival date.
• No hotspot/tethering
• Data prioritisation rules apply. During peak hours, a small fraction of customers using >50GB/mo. may notice reduced speeds.
• * For Canada, customers may experience reduced data speeds of 512kbps while using their service.
• If you purchase a mobile phone in mainland China, like Huawei, Oppo, Vivo, Xiaomi and other Chinese phone brands may not be compatible with the AT&T network.

Is my device compatible?

This SIM card will work with any unlocked mobile phone that is compatible with the AT&T network.

"Unlocked" means your phone isn’t restricted to your Australian carrier (e.g. Telstra, Optus, or Vodafone AU). If you’re unsure, the best way to confirm is by contacting your Australian network provider directly.

The device compatibility list below is a general guide only. To check if your specific device model is compatible with AT&T, please visit AT&T’s official compatibility checker.

iPhone Models:
iPhone 6, 6 Plus, SE, 6s, 6s Plus, 7, 7 Plus, 8, 8 Plus, X, Xr, Xs, Xs Max, 11, 11 Pro, 12, 12 Pro, 13, 13 Pro, 14, 14 Pro, 15, 15 Pro, 16, 16 Pro and newer models.

Samsung Models:
Galaxy Z Flip FE, Z Flip7, Z Fold7, Z Flip6, Z Fold6, Z Flip5, Z Fold5, Z Flip4, Z Flip3 5G, Z Flip 5G, Z Flip, Z Fold4, Z Fold3 5G, Z Fold2 5G, Z Fold, S10, S10+, S10 5G, S10e, S10 Lite, S9, S9+, S8, S8 Active, S8+, S7 Edge, S7+, S7, S7 Active, S6 Edge Plus, S6 Edge, S6, S6 Active, S5, S5 Active, S5 Mini, S4 Mini, Galaxy Xcover Pro 7, XCover Pro 6, XCover FieldPro, XCover Pro, S23, S23+, S23 Ultra, S23 FE, S22, S22+, S22 Ultra, S21 FE, S21 5G, S21+ 5G, S21 Ultra 5G, S20, S20+, S20 5G, S20+ 5G, S20 Ultra 5G, S20 FE, Express Prime 3, Express Prime 2/J3, Express Prime/J3, Express 3, J7, J7 Top, J3 Top, J2 Dash, J2 Pure, Note 20, Note 20 Ultra, Note20 5G, Note20 Ultra 5G, Note10, Note10+, Note10+ 5G, Note9, Note8, Note5, Note4, Note Edge, S25, S25 Ultra, S25+, S24 FE SE, S24 Ultra, S24+, S24, A71 5G, A54, A53 5G, A52 5G, A51 5G, A51, A50, A42 5G, A36 5G, A35 5G, A32 5G SE, A26 5G, A25, A23 5G, A21, A16 5G, A15, A14 5G SE, A13 5G, A13, A12, A11, A10e, A6, A03s, A02, A01.

Google Models:
Pixel Fold, Pixel 2, Pixel 2 XL, Pixel 3, Pixel 3 XL, Pixel 3a XL, Pixel 4*, Pixel 4 XL*, Pixel 4a, Pixel 4a 5G, Pixel 5, Pixel 5a, Pixel 6, Pixel 6a, Pixel 6 Pro, Pixel 7 Pro, Pixel 7, Pixel 7a, Pixel 8, Pixel 8a, Pixel 8 Pro, Pixel 9, Pixel 9a, Pixel 9 Pro, Pixel 9 Pro XL, Pixel Fold Pro 2 and newer models.

Huawei Models (not all Huawei device is compatible):
Ascend XT2, Ascend XT

OnePlus Models:
6T, 7 Pro, 7T, 8, 8T, 8 5G, 8 5G UW, 8 Pro, 9 5G, 9 Pro 5G, 10 Pro 5G, 10T 5G, 11 5G, 12, 12R, 13, 13R, Open, Nord N100, Nord N10, Nord N200, Nord N30 5G

If your phone model isn’t listed above, you can view the full AT&T compatibility list here or contact us at hello@globalstarlink.com.au for further assistance.

Shipping

• We offer both standard and express delivery within Australia, using Australia Post.
• We aim to dispatch all orders within 24 hours of payment being received.

General Delivery Information:

• Orders are dispatched during business hours Monday to Friday (excluding public holidays)
• Orders placed before 12pm (AEST) will be dispatched on the same day (excluding weekends and public holidays).
• Orders placed after 12pm (AEST) will be dispatched the following business day.
• Local pick up is available Monday to Friday between 10am - 4pm.
• eSIM orders will be sent out within 24 hours of order placement.

Once the order is lodged with Australia Post we have no control over delivery times. For information regarding delivery and estimated delivery times please visit www.auspost.com.au.

• All Standard Delivery and Express Post delivery options will include a tracking number to enable you to track your order here http://auspost.com.au/track/track.html.
• For Standard Delivery, please allow up to 3-9 business days from the date the order is dispatched before contacting us. This allows for any unforeseen delays with Australia Post.
• For Express Post, please allow up to 1-3 business days from the date the order is dispatched before contacting us. This allows for any unforeseen delays with Australia Post.

Returns

• We are happy to accept returns within one day of order received. No questions asked.
• The buyer is responsible to return the item to us for inspection or provide evidence of their claim.
• We reserve the right to either issue a replacement or refund the purchaser.
• Please note that we do NOT provide a return service for situations which includes but are not limited to: incorrect size selection and misuse.
• No return or refunds if the eSIM card has already been activated.
• Global Starlink may elect to charge a restocking fee of 20% of the value of the item for any change of mind or incorrect choice purchases, and this will be deducted from the refund amount.
• Any refunds will be processed minus a transaction fee depending on your payment method:
  - Credit Card:
  Domestic: 1.75% + $0.30 AUD
  International: 2.9% + $0.30 AUD
  - PayPal:
  Domestic: 2.6% + $0.30 AUD
  International: 3.6% + overseas currency fee (max. $1 AUD equivalent).
• If you experience any issues during your travels, we aim to resolve them as quickly as possible within business hours. Please allow us to respond before making alternative arrangements. If you purchase a SIM card from another provider without giving us a chance to assist you first, we may not be able to offer a refund.
• For further information, please see our Returns Policy here.