How to activate an eSIM using a QR Code?
How to Activate an eSIM using a QR code in 4 Steps
Before activating your eSIM, please make sure your phone is:
- Unlocked: Your phone should not be restricted to a specific carrier. If you bought it without a contract, it is likely unlocked. If you're not sure, please contact your carrier to confirm.
- eSIM-compatible: Most smartphones made in 2018 or later support eSIMs. Please check our list of eSIM-compatible devices to see if your phone is on it.
Step 1: Purchase an eSIM
- Go to the Global Starlink website.
- Select an eSIM for the destination you're travelling to.
- Register your Arrival Date.
- We'll email your eSIM QR code within 24 hours of receiving your arrival date registration.
Step 2: Install Your eSIM
Add eSIM For iPhone:
Add eSIM For Android:
(Please note that on Android devices, the menu might vary slightly depending on the make and model. We are using a Samsung phone as an example.)
Alternate: Manual Installation
If you don't have access to a separate screen to display your QR code for scanning, you can also install the eSIM manually by entering the activation information:
- SM-DP+ Address
- Activation Code
- Confirmation Code (leave blank if not available)
Manually Add eSIM For iPhone:
Manually Add eSIM For Android:
📌 All the activation information you need is in the email with your eSIM QR code.
📌 Please ensure that the SM-DP Address and Activation Code are entered exactly as provided in the email. Any additional characters or spaces (e.g., http:// before the SM-DP Address) will result in an error.
Step 3: Activate Your eSIM Plan
After the eSIM is installed on your phone, your "eSIM Ready for Activation" email will tell you when your eSIM plan will be activated and your service will start.
There are two types of activation:
- eSIMs that activate when you connect to a supported local network: Most eSIMs will activate when you arrive at your destination and turn on your eSIM line. Once your phone is connected to a supported network at your destination, your eSIM plan becomes active, and your service period begins. You can then start using your eSIM data within a few minutes.
- eSIMs that activate automatically on your registered arrival date: Some eSIMs activate on your registered arrival date, even if you haven't landed at your destination or installed the eSIM yet.
Step 4: Connect to a local Network
Once you have arrived at your destination and are ready to use your eSIM, please follow these steps to get connected:
- Turn on your eSIM line
- Set Mobile Data to the eSIM line
- Turn on Data Roaming
- Set APN to the one we provided
📌 You can find your APN settings in the "eSIM Ready for Activation" email
Connect to a Local Network For iPhone:
Connect to a Local Network For Android:
