Telkomsel Indonesia&Bali Prepaid eSIM User Guide
What's included?
- Genuine local Telkomsel eSIM and Plan
- 24GB/40GB/60GB High Speed Data
- Top-up available for both calls and SMS
- Support Hotspot/Tethering
- eSIM Card comes with an Indonesian phone number
- 29 Days of service from activation
Before You Depart
Step 1. Check eSIM compatibility: Dial *#06# for EID. Note: Google Pixel is not compatible.
Step 2. Ensure device is unlocked.
Step 3. Register Arrival Date here.
Arrival Date Changes
If your arrival date changes, notify us 3 days prior. Email us at hello@globalstarlink.com.au.
Order Number
Find your order number in the Confirmation Email or your eBay/Amazon/Global Starlink account.
Activation Steps
- iOS: Settings > Mobile > Add eSIM
- Android: Settings > Connections > SIM card manager > Add eSIM
- Pixel: Settings > Network & Internet > Add carrier eSIM
In Bali
Step 1. Turn eSIM ON in settings.
Step 2. Set eSIM as Mobile Data.
Step 3. APN Settings: APN Name: Internet, leave username/password blank.
If not connected, dial *363*369# to activate data.
Check Data Balance
Dial *888# or check under Mobile Data settings.
Recharging
Recharge via Telkomsel app or here.
Coverage
Works in Bali and Indonesia.
Communication
Family and friends can contact you via messaging apps like WhatsApp.
Extended Travel
Purchase a new eSIM for additional days.
Support
Visit FAQ, live chat on the website, or email hello@globalstarlink.com.au with order number, phone model, and issue details.
