Häufig gestellte Fragen

I added the eSim a few days before leaving Australia.
I activated it when the plane touched down in Haneda and was online before we parked up at the arrival gate.
Currently on a Princess Cruise around Japan and have had 100% coverage.
I couldn't be happier with the decision to go with this option.

Quick activation. Work well in two countries: Vietnam and Indonesia

Purchase / pick-up / activation all without concern for someone who is not overly tech savvy - moving countries in a couple of days so will keep you posted

The eSIM was easy to install and worked perfectly in Vietnam. The amount of data was more than enough and I had good coverage in Vietnam. I highly recommend using this eSIM.

First time I tried this company.
Awesome service. Saigon to Siem Reap up the Mekong, comms all the way.
I had a hiccup understanding the activation procedure, emailed. Rapid reply and resolution.
Friend accidentally downloaded it to her tablet. They resolved it for her when she was in Vietnam! Totally her fault, they had no obligation.
Great value and service.

Had it in Bali, Yogyakarta and Surabaya. Never had to search for Wi-Fi the whole time.

Took less than a minute to start working after inserting. Stayed fast my whole trip.

Excellent coverage and data speed

Easy to set up use. Landed in Phuket & activated seamlessly. Will definitely use on any future overseas trips.

Wasn’t sure if it would work in smaller towns like Amed, but it did and was fast enough to stream music.

Used it for maps around Bali and Lombok, never got lost once. Signal was always there.

Inserted the sim and it was working within minutes. The app didn't download on my android but the sign in through chrome works well. The Sim changes as soon as you reach a new country and you get messages. Displays the data left on the Sim card. Bought in Australia and working in Europe 😉

So far your e sim is working perfectly with an excellent reception

Easy setup and reliable

Called my family on WhatsApp from Bali and Jakarta without any freezing or lag. Very reliable.