Carte Prépayée de Voyage en Europe et au Royaume-Uni eSIM

Our eSIMs are data-only and do not include a phone number. For calls and texts, we recommend using VoIP apps like WhatsApp, Facebook Messenger, Skype, or Google Voice.

Each eSIM covers specific countries or regions. You can view the full list by clicking the 'View Coverage Country List' link located just below the Add to Cart section on the product page.

Your eSIM will connect to one or more local networks in the covered countries. Most support 4G LTE, and some offer 5G speeds where available.

Each plan has a set number of days, listed on the product page. eSIMs can't be extended or topped up, but you can buy a new plan anytime.

Dial *#06#. If you see a 32-digit EID number, your device supports eSIM.
(Note: MEID is not the same as EID.)

At sea, signals are usually only available via satellite networks, which our eSIMs do not support. Near ports, your eSIM will reconnect to local networks.

This eSIM is designed primarily for smartphones. While some tablets support eSIM, we cannot guarantee compatibility on all non-phone devices.

Our support team is available daily via live chat and email at hello@globalstarlink.com.au. We're happy to assist you with any questions.

After purchase, you'll receive a QR code via email. Scan it in your phone's mobile settings to download and install the eSIM.

Yes – you can install it before you travel. However, if you enter any country listed in the plan's roaming coverage before your intended destination, the eSIM will automatically activate. We recommend installing shortly before departure if you're transiting through other covered countries.

This eSIM will activate automatically when you arrive at your destination. Just make sure mobile data is enabled and data roaming is turned on in your phone's settings.

Yes. Once active, your eSIM will connect to a supported local network included in your plan.
Make sure your phone's Mobile Data is set to the eSIM and Data Roaming is enabled.

If manual activation is required, step-by-step instructions will be included in your QR code email.

You can monitor your data usage in your phone settings:

iOS: Settings > Mobile > Current Period (or Current Period Roaming)
Android: Settings > Network & Internet > Data Usage

You can also check your remaining data through our Customer Portal.

No, our plans are prepaid and cannot be extended. Simply purchase another eSIM plan if you need more data.

Yes, hotspot and tethering are supported and will use your data allowance.

Check your data usage and confirm you're in a covered country. Try toggling Airplane Mode on and off, restarting your device, or manually selecting a network. If issues persist, contact our support team.

These eSIMs are data-only and don't support traditional phone calls or SMS. You can use apps like WhatsApp, FaceTime, Facebook Messenger, or Google Voice to make calls and send messages over data.

Data-only eSIMs do not come with a phone number. They're designed solely for mobile data usage.

Yes – if your phone supports dual SIM, leave your Australian SIM in the device with Data Roaming turned off, and set your travel eSIM as the primary for Mobile Data.

Absolutely! Apps like WhatsApp, FaceTime, Facebook Messenger, or Google Voice work well over data and are a great alternative to traditional calling while travelling.